Order Processing
Order processing typically takes 1–3 business days (excluding weekends and holidays).
Carrier
We partner with UPS and FedEx to deliver your order quickly. To ensure the fastest delivery times, your mattress will ship directly from the warehouse closest to you.
Tax
Your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates.
Fulfillment
Your item will be shipped from the nearest US local warehouse that stocks the item you ordered.
Delivery Time
Estimated delivery is 3 to 7 business days after your order ships. Please note that delivery timelines are counted from the ship date—not the order date—and may vary due to factors like incorrect addresses, customs clearance, or carrier delays.
Upon Delivery
Please examine your shipment as soon as it arrives. If you spot any damage, snap a quick photo and reach out to our customer support team right away so we can assist you.
Emerspring Warranties
Do I need to pay any fees?
We offer free standard shipping on every order within the contiguous U.S.—no minimum spend required! Please note that Hawaii and Alaska are excluded from this promotion.
Will I be charged sales tax?
Sales tax may apply depending on your delivery address. Any applicable tax will be charged according to the relevant state and local tax requirements.
Do weekends and holidays count as business days?
No. Business days are Monday through Friday and exclude federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Emerspring Adjustable Base Warranty
Adjustable base warranty
Add the adjustable base warranty details here.